Returns

Mac Parts Depot will accept returns 30 days upon receipt of the item(s) delivered. All returns must obtain an RMA number. Arrangements for a return must be made within 20 days of the date the item is delivered. Some returned items will incur a restocking fee, and the shipping fee is non-refundable. Please get in touch with us before ordering. We strongly recommend that you double-check/make sure you purchase the right parts (including serial numbers) to avoid returns. When returning an item, please pack the item(s), so it is secure during transit. If possible, pack it the same way you received it to avoid damages during shipping. Mac Parts Depot is not liable for damages that result from poor packing and/or during transit. We recommend using a carrier that has insurance. The RMA numbers are valid for 10 days from the date of issue. All packages received without an RMA number may not qualify for any refund.

Exchange Program

The exchange program (the customer's old/broken parts) is not available to return if the customer changes his/her mind, only it is refundable with restocking fees in 30 days.

Changes of Policy

Mac Parts Depot Inc. may change this policy from time to time. Any changes will be posted to this site, so we encourage you to review our privacy policy from time to time.

WARRANTY

The warranty that comes with the products and also the paid warranty covers one-time repair or replacement only. The process for the replacement part takes 20-30 days. If the replacement part is unavailable and discontinued, we issue a total amount of store credit.

EXCHANGE PROGRAM

We send your broken part to the manufacturer, and it is impossible to get it back. The brand new part which you receive through the exchange program is not returnable. The process takes 5-7 buses. Days. Questions? Mac Parts Depot can be contacted by phone at 818-433-5874